Client Service Executive at Nigeria Machine Tools (NMT)
Nigeria Machine Tools (NMT) stands as a trailblazer, established in 1980 with a mission to manufacture and distribute top-tier machine tools, engineering products, and spares. Pioneering the production of Oil industry standard Stud Bolts, Nuts, and Flanges, NMT is also renowned for crafting customized castings across various industries. The company is expanding its dynamic team and is currently seeking a Client Service Executive to join its ranks.
Position: Client Service Executive
Location: Ikoyi, Lagos
Employment Type: Full-time
Job Brief: As a key team member, the Client Service Executive will play a vital role in supporting the General Manager. This dynamic position requires creativity, strong communication skills, and the ability to navigate a small, entrepreneurial environment. The role involves engaging with diverse departments and clients, offering insights into Oil and Gas, Manufacturing, and Corporate Affairs activities. If you’re someone who shares NMT’s values and is eager to contribute to a growing business, this opportunity is for you.
Duties and Responsibilities:
- Effective Communication and Engagement:
- Develop communication platforms for internal and external stakeholders.
- Build and sustain relationships through digital marketing, the website, newsletters, and social media.
- Event Coordination and Participation:
- Coordinate business development and marketing events.
- Actively participate in internal and external events.
- Schedule Management:
- Manage the executive schedule, including calls, meetings, and event planning across different time zones.
- Handle conference registration and speaking engagements.
- Reporting and Analysis:
- Prepare and present regular reports on departmental activities to the GM Business Development.
- Monitor and measure client satisfaction through surveys and marketing campaigns.
- Operational Support:
- Support the GM in day-to-day departmental operations.
- Handle customer complaints, provide solutions, and ensure resolution.
- Client Relationship Management:
- Collaborate with relevant departments to address client needs.
- Upsell company products and provide regular updates to higher management.
- Qualifications:
- Bachelor’s Degree in Communications, Law, Finance, Business, or related fields.
- 2-4 years of experience.
- Excellent written and verbal communication skills.
- Ability to handle pressure, maintain composure, and multitask effectively.
- Application Process:
- The application deadline is January 4, 2024.
- Interested candidates can apply online [here](insert application link).
Conclusion:
If you’re a positive, high-energy individual with excellent organizational skills and a passion for client service, this Client Service Executive position at NMT is your gateway to a rewarding career. Join a company that values collaboration, innovation, and professional growth. Apply now and embark on a journey with a leading player in the engineering and manufacturing industry. Elevate your career with NMT!